We deployed nothing on our end. Your API started returning 403 on all webhook calls after your maintenance window this morning. Our onboarding pipeline is completely blocked. This is an enterprise-level issue and needs immediate escalation.
API integration returning 403 after your deploy — we are blocked
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Lena Okafor
lena@brightwave.ioAPI integration returning 403 after your deploy — we are blocked · 11:22
We deployed nothing on our end. Your API started returning 403 on all webhook calls after your maintenance window this morning. Our onboarding pipeline is completely blocked. This is an enterprise-level issue and needs immediate escalation.
Lena OkaforCustomer message
11:22Internal noteInternal note
11:25Confirmed — webhook auth token rotation rolled out at 11:00 AM. Old tokens are now invalid. Engineering is preparing a hotfix but no ETA yet. Do not promise a fix time.
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