Nina PatelCustomer message
09:08Hi team, my order still shows 'label created' and the last agent said it should move today. I need a real update because this is for a client install.
Urgent: order still shows label created
Review recommended
Active customer message
Nina Patel
nina@northstarhome.comUrgent: order still shows label created · 09:08
Hi team, my order still shows 'label created' and the last agent said it should move today. I need a real update because this is for a client install.
Activity09:11
Thanks for your patience. Your shipment is in transit and should update soon. We appreciate your understanding.
Internal noteInternal note
09:12Order is high-value. Customer has escalated twice in the last 48 hours. Need confirmation from carrier dashboard before promising movement.
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